Technical
Support
When your technology isn’t working, you need experts you can trust.
Our friendly team is here to help whenever you need it. Whether something’s broken or you need assistance with new tech, we’re ready to solve the problem. We’re also constantly looking for ways to make your technology perform better.
Offsite
Support
We support your people with the technology they need. When something breaks or they need something new, our friendly team of experts are ready to help.
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Providing clear communication, response and support, and proactive improvement
When something is broken: Our experts troubleshoot and fix the issue - as quickly as possible.
When you need something: Helping your people with requests - when they need information, access, or services.
Reducing common problems: Identifying recurring incidents and solving the root cause to improve overall service.
Documenting our knowledge: Creating, maintaining, and sharing knowledge to improve service and reduce response time.
Onsite
Support
Having a local expert in your office helps build trust and solve problems quickly.
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Our experts in your office for face-to-face help.
Sometimes it is just easier to have immediate, hands-on, local tech support in your location. Our team of support technicians travel to your offices to provide personal support. They
Find the issues that haven't been reported
Fix issues immediately as they occur
Help with "in office" support for printers, scanners, accessories, or connectivity.